Indyspire: Shipping and Returns
Orders will be shipped within 3 days of payment clearing. Custom and made to order items do take time to create. Estimated shipping dates are provided on these special orders.
All items arrive packaged and ready to give as gifts. When available, recycled packing materials in like-new condition will be used for shipping.
Packages are shipped via USPS First Class Mail.
Please ensure that the address you provide is accurate and can accept parcels.
If your item should arrive damaged, take photos and contact us immediately.
Residents of the European Union will be subject to value-added tax (VAT) on parcels.
Returns and Exchanges:
It is important that you are happy with your purchase. If something is not right, please reach out right away.
The items shown in the photos are the actual pieces that you will receive unless your item is made to order.
Full returns on unworn items in original condition and packaging are accepted within 10 days of receipt. Contact us and we will provide return mailing instructions. Return shipping charges are the buyer's responsibility. Purchase will be refunded once the returned item is in our possession.
No returns are accepted on:
Items smelling of smoke or perfume.
Jewelry with custom text, personalized dates, any specially requested words, numbers, or names.
If there is an issue with sizing* on your made to order ring, please notify us immediately so that it may be corrected. Indyspire can help with resizing rings when notified of a sizing problem within 10 days of receipt.
*As stated in the shop policies - it is highly recommended to have your ring size determined by a jeweler before purchasing, and this can be done at any jewelry store for no cost.